Security

Last updated: March 25, 2026

Security Principles

• Least-privilege access for internal operations
• Segmented infrastructure for operational isolation
• Controlled credential handling and access review
• Continuous improvement based on incident learnings

Account and Access Controls

ColdMail is designed around clear account ownership and controlled access. Where applicable, role-based access patterns are used to limit operational risk.

Infrastructure Hardening

• Baseline hardening for production environments
• Authentication and transport security best practices
• Monitoring workflows for operational anomalies

Data Handling

We follow data minimization and operational-need principles when handling account and support data.

Incident Response

If we detect a security event affecting customer operations, we investigate, contain, and communicate material updates through our support channels.

Contact

For security questions, contact: support@coldmail.app